Privacy Policy

THE TYPE OF INFORMATION CYTECOM COLLECTS: 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login;
e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, company, email, password, communications); payment details (including credit card information), comments, feedback, recommendations, and personal profile.​

CYTECOM'S DATA COLLECTION METHOD:

When you sign up for a member's account on our website, as part of the process, we collect personal information you give us such as your name, company, position, address, email address (including a relevant financial department email address) and telephone number. Your personal information will be used for the specific reasons stated above only.​ When you conduct a transaction through our website, your payment information will be stored for ease of use for further transactions. 

HOW INFORMATION IS STORED, USED, SHARED AND DISCLOSED:

Cytecom website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Cytecom ensures that no website User/visitor/member data is disclosed with any 3rd parties or companies other than Cytecom and Wix (via it's hosting service). 

WE COLLECT PERSONAL & NON-PERSONAL INFORMATION
FOR THE FOLLOWING PURPOSES:

  1. To provide and operate services; 

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Users with personalised and general service related notices; 

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information,
    which only we (Cytecom Ltd.) use to improve our services.

  5. To comply with the Data Protection Act 2018. (The Data Protection Act 2018 is the UK’s implementation of the General Data Protection Regulation (GDPR)).

WITHDRAW CONSENT FROM DATA STORAGE & COLLECTION

To withdraw consent from personal data storage/collection please email Cytecom at info@cytecom.co.uk, or send a physical copy to: Cytecom Ltd, 
                                          Unit 11, The Venture Centre,

                                          Sir William Lyons Road,
                                          Coventry, 

                                          CV4 7EZ.